This course helps staff and managers avoid appearing aggressive or submissive, recognise triggers for difficult behaviour in themselves and others, and respond professionally.
Create meaningful relationships that turn casual buyers into loyal customers. Providing excellent customer service encourages people to spend more and helps your business grow.
This course helps staff and managers avoid appearing aggressive or submissive, recognise triggers for difficult behaviour in themselves and others, and respond professionally.
Create meaningful relationships that turn casual buyers into loyal customers. Providing excellent customer service encourages people to spend more and helps your business grow.