Course Overview
- This course will introduce you to the concepts, applications, and challenges of AI in business.
- You will learn about the benefits and risks of AI, the types and levels of AI, and the key components of an AI system.
- You will also explore some of the most common use cases of AI in various business domains, such as marketing, finance, operations, and customer service.
- By the end of this course, you will be able to identify the opportunities and limitations of AI for your own business, and develop a strategic plan for implementing AI solutions.
Course Objectives
- Define AI and its relevance for business
- Describe the main types and levels of AI
- Explain the core components and processes of an AI system
- Analyse the advantages and disadvantages of AI for business
- Identify the key ethical, legal, and social implications of AI
- Explore the best practices and frameworks for AI governance and management
- Recognise the current and potential applications of AI in various business domains
- Evaluate the feasibility and suitability of AI solutions for your own business context
- Create a strategic plan for implementing AI solutions in your business.
Module 1
Introduction to AI in business
- What is AI and why does it matter for business?
- What are the types and levels of AI?
- What are the key components and processes of an AI system?
- What are the benefits and risks of AI for business?
- What are the ethical, legal, and social implications of AI?
- How to assess your business readiness for AI?
Module 2
AI Applications in Business Domains
- How AI can enhance marketing and sales?
- How AI can improve finance and accounting?
- How AI can optimize operations and supply chain?
- How AI can transform customer service and experience?
- How AI can enable innovation and new business models?
- What are the emerging and future trends of AI in business?
Module 3
AI Strategy and Implementation
- How to define your AI vision and goals?
- How to identify and prioritize your AI use cases?
- How to evaluate and select your AI solutions?
- How to implement and integrate your AI solutions?
- How to monitor and measure your AI performance and impact?
- How to manage and govern your AI initiatives?
Please note: A minimum of 4 delegates are required to run this course. If this is not met then this course may be rescheduled.
