Course Overview
- This course will introduce you to the concepts, applications, and challenges of AI in business.
- You will learn about the benefits and risks of AI, the types and levels of AI, and the key components of an AI system.
- You will also explore some of the most common use cases of AI in various business domains, such as marketing, finance, operations, and customer service.
- By the end of this course, you will be able to identify the opportunities and limitations of AI for your own business, and develop a strategic plan for implementing AI solutions.
Course Objectives
- Define AI and its relevance for business Describe the main types and levels of AI
- Explain the core components and processes of an AI system Analyse the advantages and disadvantages of AI for business Identify the key ethical, legal, and social implications of AI
- Explore the best practices and frameworks for AI governance and management Recognise the current and potential applications of AI in various business domains Evaluate the feasibility and suitability of AI solutions for your own business context Create a strategic plan for implementing AI solutions in your business.
Module 1
Introduction to AI in business
- What is AI and why does it matter for business?
- What are the types and levels of AI?
- What are the key components and processes of an AI system?
- What are the benefits and risks of AI for business?
- What are the ethical, legal, and social implications of AI?
- How to assess your business readiness for AI?
Module 2
AI Applications in Business Domains
- How AI can enhance marketing and sales?
- How AI can improve finance and accounting?
- How AI can optimize operations and supply chain?
- How AI can transform customer service and experience?
- How AI can enable innovation and new business models?
- What are the emerging and future trends of AI in business?
Module 3
AI Strategy and Implementation
- How to define your AI vision and goals?
- How to identify and prioritize your AI use cases?
- How to evaluate and select your AI solutions?
- How to implement and integrate your AI solutions?
- How to monitor and measure your AI performance and impact?
- How to manage and govern your AI initiatives?
Please note: A minimum of 4 delegates are required to run this course. If this is not met then this course may be rescheduled.
