For those who have already undergone introductory training in supervision and team leading, this is the perfect program designed to enhance your management skills.
With a focus on people management and best practices, this 2-day workshop will provide you with a comprehensive understanding of how to become a successful leader for both individuals and teams. By attending this workshop, you will gain a solid grounding in management skills, empowering you to lead your team with confidence and success.
You will also enjoy nourishing refreshments and a delicious lunch to keep you energised all day!
Aim
Provide managers with the skills to manage individuals effectively and build a high-performing team.
Objectives
By the end of this course, you will be able to:
- Define the role of the manager, and recognise why it is so vital
- Identify the distinctions between management and leadership
- Identify and demonstrate four key management styles and explore examples of when each is used
- Identify the core elements of effective team management
- Apply the principles of sound performance management
- Describe and implement a structure for effective delegation
- Know how to manage time more effectively
- Identify the core theories and elements of motivating your team and the individuals within it
- Deliver feedback based on a proven 6-step structure
- Apply effective coaching principles
- Define a set of personal actions for further development
Content
What is a manager – what’s our added value?
- Challenges & differences of being operational or a manager
- Balancing the needs of the Task, Team and the individual
Management Styles - Identifying your managerial styles
- Pros & Cons of the four major styles
- Using the most appropriate management style for the situation and your team
Effective Delegation
- The pros & cons of delegation
- Appling a delegation structure & process
- Create a delegation plan for someone back at work
- Creating a SMART process
Time Management
- Understanding the difference between effectiveness and urgency
- Deciding on priorities using the Urgent vs Importance matrix
- Saying ‘no’ to manage time more effectively
Motivation
- Understanding key motivating models and factors
- Identifying personal motivators
- Motivating beyond money
Delivering Feedback
- How to give effective praise & development feedback
- The importance of behavioural specifics
Team Development
- How teams evolve and develop
- Understanding how to build a high-performing team
Coaching
- Understanding and applying key principles
- Using the GROW model as a coaching tool
Handling Difficult Situations
- 6 ways to handle difficult conversations
- Personal Development Plan
- Planning to apply the learning back at work
Please note: A minimum of 4 delegates is required to run this course, if this isn't met it may be rescheduled.
